Shipping policy
Introduction
Thank you for shopping at The Pinchey! We understand that getting your items quickly is important to you, so we make every effort to process your order promptly. Please read below for more details about our shipping policies.
Stocked Items
- Processing Time: Orders for stocked items are processed within 3-5 business days.
- Shipping Time: Once processed, orders are shipped and typically arrive within 3-5 business days.
- Carriers: We use USPS and other providers for reliable delivery.
Print on Demand Products
- Processing Time: Print-on-demand orders require 3-5 business days for production.
- Shipping Time: After production, items typically ship and arrive within 5-7 business days.
- Note: These items are made to order, ensuring a high level of quality.
Dropshipping Items
- Processing and Shipping Time: Dropshipping items are shipped directly from the supplier and can take 3-14 business days to arrive, depending on the supplier's location and stock availability.
- Carriers: Shipping carriers may vary based on the supplier.
Combined Orders
- Orders containing a mix of stocked, print-on-demand, and dropshipping items will be shipped according to the item with the longest processing time.
International Shipping
- We offer international shipping. Delivery times vary depending on the destination country.
- Customs and Duties: International customers are responsible for any customs and import taxes that may apply.
Shipping Costs
- Shipping costs are calculated based on weight, dimensions, and destination of the items in the order.
Tracking Your Order
- You will receive a tracking number once your order is shipped.
Shipping Delays
- While we do our best to ensure prompt delivery, The Pinchey is not responsible for delays caused by the shipping carrier, customs, or any unforeseen variables beyond our control.
Contact Us
- For any queries regarding your order's shipping and delivery, please contact us at hello@thepinchey.com.